Opening Keynote Speaker: Andrew Dillon
Andrew is a Dean and Louis T. Yule Professor of Information Science at the School of Information at the University of Texas in Austin where he also holds appointments in Psychology and in Information, Risk and Operations Management.  Over the last 25 years he has published over 100 journal and conference articles covering topics in human response to information technology and is considered to be a research leader in the field of electronic text.  He has served on editorial boards of many leading journals such as the International Journal of Human-Computer Studies, Interacting with Computers, the Journal of Documentation, and the Journal of the American Society for Information Science and Technology.  Andrew has also written several books on hypertext, including the popular “Designing Usable Electronic Text” which is now in its second edition.  His research findings on the role of landmarks for online navigation, and perceptual and cognitive variables influencing readability and scanability have improved the usability of early websites and continue to inform the design of new ones. Read more....

Closing Keynote Speaker: Irene Greif
Irene Greif heads the Collaborative User Experience Group (CUE), a team of Computer-Supported Cooperative Work (CSCW) researchers based in Cambridge, MA. The group has historically worked most closely with Lotus product teams on collaboration software and is now extending its impact to other parts of Software Group -- to support collaboration among software developers -- and to IBM's service businesses. In 2008, together with Software Group, Global Services and the CIO, Greif formed the Center for Social Software, to focus research on large scale deployments of new technologies and studies of adoption rates and impact on organizations. Read more...